data protection

We are pleased that you are visiting our website.

We live by our motto "Data protection is a matter of trust". With us, your data is in good hands. We only process your data for the purposes stated by us or if the relevant laws require us to process data. The following data protection information covers the requirements of the EU General Data Protection Regulation (GDPR). Here you will find information about the collection and use of personal data when using our website, conducting video conferences and providing our services.

Our range of services and information is aimed at private and non-private persons (companies / associations / clubs / public bodies / freelancers).

Under no circumstances will we sell your data or pass it on to third parties. We will be happy to provide you with detailed information below about how we handle your data. If you have any comments or questions about data protection, you can send an email to We are HAPPY to help you.

The use of the contact details in our imprint for commercial advertising is expressly undesirable unless we have previously given our written consent or a business relationship already exists.

We expressly point out that data transmission over the Internet (e.g. when communicating by e-mail) is subject to security gaps and cannot be completely protected against access by third parties.

1) Use of the Internet offer

Access data/server log files

Our web space provider collects data about every access to the offer (so-called server log files) for statistical evaluations for the purpose of operation, security and optimization of the offer. The access data includes:

  • Name of the website accessed
  • Date and time of the server request
  • Browser type and version
  • operating system used
  • IP address and the requesting provider
  • Referrer URL (Internet address of the previously visited page)
  • Name of the retrieved file and amount of data transferred
  • Message whether the retrieval was successful

We reserve the right to subsequently review the log data if there is reasonable suspicion of illegal use based on concrete evidence. This data will not be merged with other data sources.
The basis for data processing is Art. 6 (1) (f) GDPR, which permits the processing of data to protect our own legitimate interests (error-free operation of the website). To this end, we have ensured in advance that our legitimate interests do not take precedence over the interests or fundamental rights and freedoms of the data subject.

SSL encryption

To protect the security of your personal data during transmission, we use SSL encryption (Secure Socket Layer).

Personal data when you visit our website

We record the domain name or IP address of your computer, the client's file request (file name and URL), the HTTP response code and the website from which you visit us. We automatically collect this data when you visit our website.

If further personal data (such as name, address or email address) is collected on our website, this is done on a voluntary basis (contact form) - you can access the content of our website without restriction without providing further personal data. The data you collect is stored on the servers of our IT service providers (web host / mail server), which are operated in Germany. Our IT service providers have committed to complying with the GDPR.
Your data will not be passed on to third parties without your express consent.

Personal data if you contact us by other means

If you would like to use our services, we will process the data required for this from the moment you contact us (pre-contractual phase). We do this in order to be able to get a targeted picture of your consulting requirements, to prepare an offer and to guarantee contract fulfilment. For this purpose, we process your name, your internal area of ​​responsibility, your telephone or mobile number and, if available, your email address as personal information in order to be able to guarantee the exchange of information required to fulfil the contract. We refer to Article 6 Paragraph 1 Letter b of GDPR as the legal basis.

Legal basis for processing

The personal data is collected, processed and used exclusively for the following purposes:

  • Provision of the online offer, its functions and contents
  • Provision of contractual services, service and customer care, marketing, advertising and market research
  • Contact us to verify your data
  • Processing your request
  • Creation of offers
  • Contact us for advice
  • Safety measures
  • Reach measurements and usage analyses

Duration of data usage

If a contractual relationship is to be established between you and us, its content is to be designed or changed, or if you send us an inquiry, we will process your personal data. In doing so, we follow the principle of data economy. We only collect, process and use personal data to the extent that this is necessary for the stated purpose (processing your inquiry or executing a contract). If your personal data is still not required to fulfil a legal obligation, it will be deleted within a 2-year period (subject to applicable tax and commercial law retention periods). At the order of the responsible authority, we may provide information about this data (master data) in individual cases, insofar as this is necessary for the purposes of criminal prosecution, to avert danger, to fulfil statutory duties of the constitutional protection authorities or the Military Counterintelligence Service or to enforce intellectual property rights.


Cookies are small text files that allow specific, device-related information to be stored on the user's access device. On the one hand, they make websites more user-friendly and therefore more user-friendly (e.g. storing login data). On the other hand, they are used to collect statistical data on website usage and to analyze it in order to improve the service. Basically, a distinction is made between two different types of cookies, so-called session cookies, which are deleted as soon as you close your browser, and cookies that are stored on your device until you delete them. Users can influence the use of cookies. Most browsers have an option that can be used to restrict or completely prevent cookies from being stored. However, we would like to point out that our website and service will only function to a limited extent if you prevent the use of cookies.

Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6 Paragraph 1 Letter f of GDPR. The website operator has a legitimate interest in storing cookies to ensure technically error-free and optimized provision of its services.

References and links

When you access websites that are linked to on this website, personal data may be collected again. The collection, transfer or handling of personal data by third parties is not regulated by this privacy statement. Please check the privacy statement of the respective responsible body.

Google Web Fonts

This website uses so-called web fonts provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) for the uniform display of fonts. When you visit a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must connect to Google’s servers. This allows Google to know that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 Paragraph 1 Letter f of GDPR. If your browser does not support web fonts, a standard font from your computer will be used.

In cases where personal data is transferred to Google LLC in the USA, Google has certified itself to the US-European data protection agreement “Privacy Shield”, which guarantees compliance with the data protection level applicable in the EU.

Further information about Google Web Fonts can be found at and in Google's privacy policy:

Opt out:

Integration of Google Maps

(1) We use Google Maps on this website. This enables us to show you interactive maps directly on the website and enables you to conveniently use the map function.

(2) When you visit the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data specified in Section 3 of this declaration is transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not want your Google profile to be assigned, you must log out before activating the button. Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right.

(3) Further information on the purpose and scope of data collection and processing by the plug-in provider can be found in the provider's privacy policy. There you will also find further information on your rights in this regard and setting options for protecting your privacy: . Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, .

Use of Google Analytics

(1) This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.

(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.

(3) You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. In addition, you can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: .

(4) This website uses Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are processed in a shortened form, so that personal references can be excluded. If the data collected about you is personally identifiable, this is immediately excluded and the personal data is deleted immediately.

(5) We use Google Analytics to analyze the use of our website and to regularly improve it. Using the statistics obtained, we can improve our offering and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, . The legal basis for the use of Google Analytics is Art. 6 Para. 1 Clause 1 Letter f of GDPR.

(6) Third-party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use: , overview of data protection: , and the data protection declaration: .

(7) This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".

2) Virtual meetings (video conference)

To virtualize information and project discussions, we organize web conferences in which the participants' voices are transmitted to all other participants via microphone and, if necessary, their images via webcam (hereinafter referred to as "video conferences").

We use service providers who provide “luxurychrono” with their software and, if applicable, their technology (hereinafter: video conferencing systems). We have agreed on order processing with these service providers in accordance with Art. 28 GDPR.

Processing of data in the context of video conferences:

In order to use “video conferences” we have to process various types of data. The total volume of data processed in the context of video conferences depends on the range of functions of the video conference system provided by the video conference service provider and which data the respective user provides before, during and after participating in a “video conference”.

The following personal data may in principle be subject to processing for the purpose of conducting video conferences:

  • Information about the user himself: e.g. display name, online status (optional), status messages, profile picture (optional), email address if applicable, preferred language.
  • Meeting metadata: e.g. date, time, duration, meeting ID, telephone number (if applicable) and location.

Text, audio, video and other multimedia data: For the display of video signals and the playback of audio signals and multimedia files, data from the microphone, a webcam/video camera or a screen display on your device (using the screen/content sharing function) is processed during the meeting. The latter is necessary, for example, if we transfer the moderation rights to you in order to visualize your screen contents (documents/presentations/drafts).

Data transmission from the camera and microphone can be switched on and off at any time and by any user. The screen/content sharing function must be actively activated by the user and can also be stopped at any time.

In a video conference, you also have the option of using a chat function in parallel. In this respect, the text entries you make, the sharing of links or content, social interactions (such as emoticons, pictograms, like buttons for comments or the sending of so-called GIFs - Graphics Interchange Format) are processed in order to display them to the participants in "video conferences".

Legal basis for data processing

The personal data is collected, processed and used exclusively for the following purposes:

  • Conducting information meetings based on pre-contractual exchange.

Storage of data

There is no recording of “video conferences”. If a recording is planned, “luxurychrono” will communicate this transparently and – if necessary – obtain the consent of all participants.

Automated decision-making within the meaning of Art. 22 GDPR is not used.

Recipient of the data

Personal data processed in connection with participation in “video conferences” is generally only passed on to our processors, i.e. the service providers who support us in conducting the video conferences.

Apart from this, data will only be passed on to third parties if we are legally obliged to do so (e.g. by court order).

Data processing outside the European Union

To the best of our ability, “luxurychrono” has limited the storage location to data centers in the European Union. Therefore, data processing generally does not take place outside the European Union (EU).

3) Basics

Your rights

Your rights to information, rectification, erasure, restriction and complaint are based on Art. 15 to 20 GDPR and Art. 77 GDPR. The right to revoke consent granted can be found in Art. 7 Para. 3 GDPR and Art. 21 GDPR. The legal basis for obtaining consent is Art. 6 Para. 1 lit. a and Art. 7 GDPR. The legal basis for processing to fulfill our services is Art. 6 Para. 1 lit. b GDPR. Art. 6 Para. 1 lit. c GDPR provides the legal basis for processing to fulfill our legal obligations. The legal basis for processing to protect legitimate interests is Art. 6 Para. 1 lit. f GDPR. If we commission third parties to process data by means of a contract processing agreement, this is done on the basis of Art. 28 GDPR.

Changes to this privacy policy

We reserve the right to change this privacy policy at any time with future effect. The most current version is available on our website. Please visit our website regularly and inform yourself about the applicable data protection regulations.

Responsible body

Am Wehrhahn 41
40211 Dusseldorf

Mobile: +49(0) 176 34384807

If you have any general questions or questions regarding the provision of information, please contact the contact person mentioned above